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We Value Your Voice

Feedback, Complaints & Compliments Information:

This form was created so that a continual channel of feedback, complaints and compliments are readily available to clients, families and the public. As a business that aims to be person-centred and gold standard, we recognise the importance of direct feedback from the people we work with. The information provided is anonymous. It is managed by the Quality Assurance of Designs and Systems (QADS) team.

How Feedback, Complaints & Compliments can be lodged:
  • Submission of this form.

  • Directly with a staff member

  • By email at 

Our lodgement & communications procedure 

All feedback, complaints & compliments ​are acknowledged upon submission.

We appreciate all feedback and will attempt to apply feedback as appropriate.

Please get in touch

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