Referral Information
Referral
Process
​Here's what you need to know:
Who can make a referral:
-
Participants, family members, support coordinators, or other service providers can submit referrals​​
Required documentation:
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Current NDIS plan, relevant assessments or reports, and basic participant information.
Response timeframes:
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We aim to acknowledge all referrals within 2 business days.
Funding requirements:
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Our services primarily consist of NDIS funding, however we do accept other funding types depending on which services needed.
We understand that every person's situation is unique, and we're here to guide you through each step of the process.
Experiencing online form issues?
Please submit a hard-copy referral form to intake@mr2v.org when experiencing any issues with our online version.
Accessible & User-friendly
Your Referral Journey
Our Intake
Process
​After a referral is received, here's what happens next:
Referral Review & Contact:
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Referral review occurs within 2 business days
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Our team will contact you to:
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Request a copy of the NDIS plan
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Collect any additional documentation needed
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Confirm contact details
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Right practitioner for you:
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We'll match you with the most suitable practitioner based on:
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Your specific needs
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Location (within 30 minutes travel time)
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Practitioner expertise and availability
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Contract & Service Commencement:
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You'll receive a service agreement to review and sign
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Once everything is in place (signed agreement, NDIS plan, and PACE endorsement if required), we'll formally allocate your practitioner
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Your practitioner will contact you within 5 business days to begin services
Service
Areas
Melbourne &
Western Melbourne
We aim to make this process as smooth as possible.
Our team is here to support you every step of the way and answer any questions you may have.
