Our Team
Jackie
SSC Team Leader
Department
Leadership Team
Qualifications:
Tertiary Education:
Bachelor's Degree Majoring in Health Science & Rehabilitation Counselling
Graduate Diploma Majoring in Rehabilitation Counselling
Additional Industry Trainings:
ARMIDILLO G & ARMIDILLO S Trainings
Menzies Institute for Medical Research - Understanding Multiple Sclerosis- University of Tasmania
CSHSo1- Prevent Detect Escape- Home Fire Safety for people at higher risk
ASIST Workshop in suicide first aid
Various Leadership & Management Trainings
Supported Decision Making
Patient Patient-centered communication and Shared Decision Making
PTSD: Dealing with Shock & Trauma
Completion of Co-Morbidity Training
& more
Experience:
Over 6 years in support coordination, and working within hospital settings:
Specialist Support Coordinator at MR2V
Support Coordinator- MS Limited
Intake Officer- NeuroRehab Allied Health Network
EMR Super User- Western Health
Placement- Western Health
Specialisation:
Mental Health
Housing
Young People
Navigating areas of crisis
Promoting structure & stability for dysfunctional care teams
Transitional Planning
Coaching support to team members
Achievements & Success Stories:
Success Story:
Supporting a participant who had been involved with CCU and the Mental Health System as in involuntary consumer for majority of his adulthood to transition to a SIL accommodation which had been one of his biggest goals. The participant's support networks grew over the 1 year period of working together, and we were able to establish person centered planning to work towards new goals which included no longer being an involuntary consumer of the Mental Health Sector. This goal was also achieved whereby through capacity building and clear transitional planning, the participant was no longer on a treatment order, and instead voluntarily attended his own depot appointments with assistance from his care team members. This allowed the participant the opportunity to build on his own independent living skills and be the main driver in identifying what is important to him. As clear pathways, harm minimisation plans and transition plans were established, and there was consistency and stabilisation in the care team, Specialist Support Coordination was able to be phased out.
"It is so important to me that people have the opportunity to share what is important to them and be an active participant in their own lives and care teams. I want to make a real difference in people's lives by supporting them with being heard, have their needs and wishes met, and work towards their goals. It is such an honour to be part of a participant's life and be part of the process for change."
